JW Horological

New Update Watches . updated on every Wednesday & Friday by 10pm. These watches will be sold under 1st Come 1st Serve Basis for local walk-in customers only.

Existing Watches/Accessories . please email or call us to confirm the stock availability. We will HOLD the item(s) for 3 days while processing for payment. If we did not receive the payment after 3 days, the item(s) will be put up for sale again. We are sorry if we are unable to answer your mail immediately as we do not monitor this website 24hrs.

Payment

Local Walk-in customer
Purchase (Watches): We accept Cash & Cheque (upon clearance).

Repair Jobs (Watches): We accept Cash, Nets & major Credit Cards.

Oversea customer
Watch Purchase: Payment by Bank Wire Transfer. Please pay the exact amount and pay your own bank’s fees & commissions.

Accessories Purchase: Payment by Paypal. Please pay the exact amount in US dollars.

Warranty

We offer (1 to 12 months) inhouse warranty on most of our watches unless otherwise stated. Our warranty do not cover mishandling, wear/tear and accident.

Shipping

We ship by EMS Speedpost, Air Parcel Post and FedEx Express. Shipping and insurance charges will be advised accordingly to your purchase item. Buyers are responsible for their items without any insurance coverage. Buyers are also responsible for any customs duties and taxes of their respective country.

Insurance

All insured item(s) that are lost will be subjected to investigation and conclusions done by the insurance and shipping companies before any claims are made. This may take more than 180 days to conclude and advise.

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PRIVACY POLICY

Accountability

We will be responsible for all personal data collected. All personal data collected will be used andprocessed fairly and lawfully while in our possession or custody. We ensure all our consumers that we would be accountable for our organisation's compliance to our Privacy Policy.

Specifying Purposes

Personal data collected, will not be used for a new purpose unless we obtain consent from our consumers. We are the sole owner of the personally identifiable information collected on this site. We collect personally identifiable information for the sole purpose of registering a user for our web site

Consent

We do not collect sensitive information from our consumers. We assure all consumers that all personal information collected would be used or disclosed only for the purposes for which it was collected.

Limiting Collection

Only the necessary personal data is collected from consumers’ for business purposes. Both the amount and the type of data collected shall be limited to that which is necessary to fulfill the purposes identified.

Limiting Use, Disclosure and Retention

We will not disclose, share, transfer, sell or rent personally identifiable information to any 3rd party. We do not send unsolicited marketing email to our consumers. Consumers will occasionally receive email on special promotions we hold. Out of respect for the privacy of our users, users may opt-out of receiving these communications by replying to unsubscribe in the subject line in the...